Privacy Policy
This draft outlines how Maxwind handles personal information. It will be finalised with legal advice before the site goes live.
What we collect
Contact details and a brief description of your matter when you call, email or use the enquiry form. We ask you not to send confidential documents through the website.
How we use it
To respond to your enquiry, check for conflicts of interest, and provide our services. We do not sell personal information.
Messaging and automation
If you contact us on WhatsApp, your messages are handled by WhatsApp (Meta) under its own terms. Please do not send documents or confidential details by message; we provide a secure upload link once an engagement is confirmed.
We use software, including AI tools, to organise enquiries and prepare draft replies. A member of our team reviews every reply before it is sent, and no advice is given automatically.
Analytics
[To be completed once analytics and cookie settings are confirmed.]
Storage, retention and access
[To be completed once the enquiry and CRM systems are selected.]
Contact
Questions about privacy: info@maxwind.net or 0430 545 678.
